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	<title>Versa Creations Marketing &#38; Advertising Blog &#187; Customer Service</title>
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	<description>Build Success through Smart Marketing!</description>
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		<title>New Year, New Resolutions &#8211; Excellent Customer Service</title>
		<link>http://www.versacreations.net/advertising/1221/new-year-new-resolutions-excellent-customer-service/</link>
		<comments>http://www.versacreations.net/advertising/1221/new-year-new-resolutions-excellent-customer-service/#comments</comments>
		<pubDate>Tue, 03 Jan 2012 07:04:01 +0000</pubDate>
		<dc:creator>Calvin</dc:creator>
				<category><![CDATA[Corporate Blogging]]></category>
		<category><![CDATA[Customer Service]]></category>

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		<description><![CDATA[Welcome to 2012. Happy New Year. It is that time of the year where many people reflect on what has taken place in the year before and what they want to achieve in the following year. Yes, it is the &#8230; <a href="http://www.versacreations.net/advertising/1221/new-year-new-resolutions-excellent-customer-service/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Merry Christmas &amp; Happy New Year!</title>
		<link>http://www.versacreations.net/advertising/1219/merry-christmas-happy-new-year/</link>
		<comments>http://www.versacreations.net/advertising/1219/merry-christmas-happy-new-year/#comments</comments>
		<pubDate>Sat, 24 Dec 2011 15:19:37 +0000</pubDate>
		<dc:creator>Calvin</dc:creator>
				<category><![CDATA[Customer Service]]></category>

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		<description><![CDATA[Here is wishing all our readers a very Merry Christmas and a fantastic New Year!]]></description>
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		<slash:comments>0</slash:comments>
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		<title>New Products need People to Survive</title>
		<link>http://www.versacreations.net/advertising/749/new-products-need-people-to-survive/</link>
		<comments>http://www.versacreations.net/advertising/749/new-products-need-people-to-survive/#comments</comments>
		<pubDate>Mon, 06 Dec 2010 12:33:10 +0000</pubDate>
		<dc:creator>Vivienne Quek</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Marketing Rants]]></category>
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		<category><![CDATA[advertising]]></category>
		<category><![CDATA[advertising quote]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[new products]]></category>
		<category><![CDATA[Nicholas Johnson]]></category>

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		<description><![CDATA[It used to be that people needed products to survive. Now products need people to survive. ~Nicholas Johnson Not surprising, with consumerism being the norm these days. I used to have a green fan sitting on my desk. I remember &#8230; <a href="http://www.versacreations.net/advertising/749/new-products-need-people-to-survive/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Small Business Web Hosting</title>
		<link>http://www.versacreations.net/advertising/654/small-business-web-hosting/</link>
		<comments>http://www.versacreations.net/advertising/654/small-business-web-hosting/#comments</comments>
		<pubDate>Sat, 24 Apr 2010 02:35:39 +0000</pubDate>
		<dc:creator>Calvin</dc:creator>
				<category><![CDATA[Corporate Blogging]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Internet Marketing]]></category>

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		<description><![CDATA[In our previous post, we talked about web sites and translations. Thank you for your comments and feedback. But one of the challenges facing many of us, other than creating a great website, is how to get started in the &#8230; <a href="http://www.versacreations.net/advertising/654/small-business-web-hosting/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Soaring Eagle, Rising Sale</title>
		<link>http://www.versacreations.net/advertising/531/soaring-eagle-rising-sale/</link>
		<comments>http://www.versacreations.net/advertising/531/soaring-eagle-rising-sale/#comments</comments>
		<pubDate>Wed, 05 Aug 2009 10:21:45 +0000</pubDate>
		<dc:creator>Vivienne Quek</dc:creator>
				<category><![CDATA[Customer Service]]></category>

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		<description><![CDATA[I just read the following at Mr Harvey Mackay&#8217;s column and believe everyone in marketing should know this The Research Institute of America conducted a study for the White House Office of Consumer Affairs, which found: Only 4 percent of &#8230; <a href="http://www.versacreations.net/advertising/531/soaring-eagle-rising-sale/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>8</slash:comments>
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		<title>CRM Is the Cheapest Form of Marketing</title>
		<link>http://www.versacreations.net/advertising/194/crm-is-the-cheapest-form-of-marketing/</link>
		<comments>http://www.versacreations.net/advertising/194/crm-is-the-cheapest-form-of-marketing/#comments</comments>
		<pubDate>Wed, 24 Oct 2007 09:24:58 +0000</pubDate>
		<dc:creator>Vivienne Quek</dc:creator>
				<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://www.versacreations.net/advertising/194/crm-is-the-cheapest-form-of-marketing/</guid>
		<description><![CDATA[Customer Relations Management (CRM) is an essential component of marketing but many people &#8211; even marketers &#8211; see it as a separate and non-related entity. A while back, I shared in my post Why Customer Service is Even More Important &#8230; <a href="http://www.versacreations.net/advertising/194/crm-is-the-cheapest-form-of-marketing/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Secret Shopping Service on the Prowl</title>
		<link>http://www.versacreations.net/advertising/195/secret-shopping-service-on-the-prowl/</link>
		<comments>http://www.versacreations.net/advertising/195/secret-shopping-service-on-the-prowl/#comments</comments>
		<pubDate>Wed, 19 Sep 2007 13:44:34 +0000</pubDate>
		<dc:creator>Vivienne Quek</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Marketing Strategies and Tips]]></category>

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		<description><![CDATA[Whether you are a marketer or a business owner, do you have ready answers for the following questions? Do you know what takes place in your business when you are absent? Are your customers receiving the level of service they &#8230; <a href="http://www.versacreations.net/advertising/195/secret-shopping-service-on-the-prowl/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>5</slash:comments>
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		<title>Why Customer Service is Even More Important these days?</title>
		<link>http://www.versacreations.net/advertising/20/why-customer-service-is-even-more-important-these-days/</link>
		<comments>http://www.versacreations.net/advertising/20/why-customer-service-is-even-more-important-these-days/#comments</comments>
		<pubDate>Fri, 09 Mar 2007 03:28:37 +0000</pubDate>
		<dc:creator>Vivienne Quek</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Marketing Rants]]></category>

		<guid isPermaLink="false">http://www.versacreations.net/advertising/20/why-customer-service-is-even-more-important-these-days/</guid>
		<description><![CDATA[Everyone knows that customer service is important. However, most are clueless about how customer service can have a direct impact in their lives. If everyone knows customer service is important, why do most of us only pay lip service to &#8230; <a href="http://www.versacreations.net/advertising/20/why-customer-service-is-even-more-important-these-days/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>4</slash:comments>
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