Comments on: No Client Is a Problem http://www.versacreations.net/advertising/579/no-client-is-a-problem/ Build Success through Smart Marketing! Fri, 30 Jul 2010 17:30:55 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Vivienne Quek http://www.versacreations.net/advertising/579/no-client-is-a-problem/comment-page-1/#comment-1631 Vivienne Quek Sun, 20 Sep 2009 05:36:39 +0000 http://www.versacreations.net/?p=579#comment-1631 Hi Lionel, Learning when and how to say "No" is something an account executive got to learn to say effectively yet diplomatically in this industry. Hi Lionel,
Learning when and how to say “No” is something an account executive got to learn to say effectively yet diplomatically in this industry.

]]> By: Lionel Koh http://www.versacreations.net/advertising/579/no-client-is-a-problem/comment-page-1/#comment-1623 Lionel Koh Sat, 12 Sep 2009 16:05:52 +0000 http://www.versacreations.net/?p=579#comment-1623 Hi Viv While no account is a problem, there are obviously challenging accounts from time to time. Very often it is about people management and fulfiling expectations. It is thus also important that we know when to say "no" to an account so that it does not become our problem account. However, once we have accepted the challenge of taking on an account, fulfill it to our best ability and go the extra mile - even if it does not seem to be appreciated. Other clients will take note of it. Thanks for the post. All the best Lionel Koh Hi Viv

While no account is a problem, there are obviously challenging accounts from time to time. Very often it is about people management and fulfiling expectations.

It is thus also important that we know when to say “no” to an account so that it does not become our problem account.

However, once we have accepted the challenge of taking on an account, fulfill it to our best ability and go the extra mile – even if it does not seem to be appreciated. Other clients will take note of it.

Thanks for the post.

All the best
Lionel Koh

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